Professor of Management Science and Engineering
Management Science and Engineering
PhD, Carnegie Mellon (1997)
Pamela J. Hinds is Fortinet Founders Chair and Professor of Management Science & Engineering, Co-Director of the Center on Work, Technology, and Organization and on the Director's Council for the Hasso Plattner Institute of Design. She studies the effect of technology on teams, collaboration, and innovation. Pamela has conducted extensive research on the dynamics of cross-boundary work teams, particularly those spanning national borders. She explores issues of culture, language, identity, conflict, and the role of site visits in promoting knowledge sharing and collaboration. She has published extensively on the relationship between national culture and work practices, particularly exploring how work practices or technologies created in one location are understood and employed at distant sites. Pamela also has a body of research on human-robot interaction in the work environment and the dynamics of human-robot teams. Most recently, Pamela has been looking at the changing nature of work in the face of emerging technologies, including the nature of coordination in open innovation, changes in work and organizing resulting from 3D-printing, and the work of data analysts. Her research has appeared in journals such as Organization Science, Research in Organizational Behavior, Academy of Management Journal, Academy of Management Annals, Academy of Management Discoveries, Human-Computer Interaction, Journal of Applied Psychology, Journal of Experimental Psychology: Applied, and Organizational Behavior and Human Decision Processes. Pamela is a Senior Editor of Organization Science. She is also co-editor with Sara Kiesler of the book Distributed Work (MIT Press). Pamela holds a Ph.D. in Organizational Science and Management from Carnegie Mellon University.